Incidents | Funnelish Incidents reported on status page for Funnelish https://status.funnelish.com/ https://d1lppblt9t2x15.cloudfront.net/logos/6c6ab87d5a52c7316daa538239a5380c.png Incidents | Funnelish https://status.funnelish.com/ en app.funnelish.com recovered https://status.funnelish.com/ Thu, 12 Jun 2025 01:42:21 +0000 https://status.funnelish.com/#e4c086c23d691531c344a5ec0975c814c0a78dbdbc6fe15620d9c5b4d5d8049e app.funnelish.com recovered app.funnelish.com went down https://status.funnelish.com/ Thu, 12 Jun 2025 01:41:35 +0000 https://status.funnelish.com/#e4c086c23d691531c344a5ec0975c814c0a78dbdbc6fe15620d9c5b4d5d8049e app.funnelish.com went down Analytics Tracking and Reporting Disruption https://status.funnelish.com/incident/600541 Wed, 11 Jun 2025 01:36:00 -0000 https://status.funnelish.com/incident/600541#446e336f197b72a8573f797fdb13163f283a30aab02dffdfefa991cb4b463330 We experienced a temporary disruption in our analytics tracking and reporting systems due to essential maintenance. This work involved upgrading our analytics infrastructure in preparation for the upcoming v2.0 release, ensuring improved performance and reliability. While this disruption did not impact sales processing, live pages, funnels, or any other platform services, you may have encountered one or more of the following during the incident: - Brief inaccuracies in analytics data for approximately 20–40 minutes around 11/06/2025 00:15 UTC. - Occasional slow-loading analytics charts over the ensuing few hours as our services stabilized. **What to Expect Going Forward** Thanks to these backend enhancements, your analytics experience will improve significantly: 📊 Faster chart loading and more responsive dashboards, especially for merchants handling extensive datasets. 📈 More reliable and accurate reporting, even during peak usage. 🔧 Increased system resilience, reducing delays in data availability. We appreciate your patience during this upgrade. The result: a smoother, faster, and more robust analytics experience. Let us know if you notice anything, or need assistance as the improvements settle in. Major downtime with our Funnel Apps https://status.funnelish.com/incident/465574 Thu, 21 Nov 2024 23:37:00 -0000 https://status.funnelish.com/incident/465574#7c19931dd9d541d0617da9ba41c20149fd49b36262720d7a4322a9931dc3d781 **Incident post-mortem** **Summary:** - **Start of Incident:** Estimated at 9:10 PM. - **Detection:** Issue identified at 9:17 PM. - **Fix Deployed:** By 9:56 PM, affected users could relaunch funnels and update settings. - **Partial Restoration:** Most funnel apps restored from backups by 10:55 PM. - **Full Restoration:** Remaining funnels fully restored by 11:30 PM. **Our Response and Next Steps:** We apologize for the disruption caused by this downtime and acknowledge its impact on our users. - **Immediate Actions Taken:** - Deployed a fix as quickly as possible. - Restored data from backups to minimize downtime impact. - **Improvements Underway:** - Enhancing monitoring and control systems to detect and prevent similar issues. - Strengthening incident response processes to reduce resolution times. - **Industry Context:** While such incidents are not uncommon in fast-moving sectors like eCommerce, we are committed to minimizing their occurrence and impact. Thank you for your patience and understanding. If you have any questions or concerns, please reach out to our support team. Major downtime with our Funnel Apps https://status.funnelish.com/incident/465574 Thu, 21 Nov 2024 23:37:00 -0000 https://status.funnelish.com/incident/465574#7c19931dd9d541d0617da9ba41c20149fd49b36262720d7a4322a9931dc3d781 **Incident post-mortem** **Summary:** - **Start of Incident:** Estimated at 9:10 PM. - **Detection:** Issue identified at 9:17 PM. - **Fix Deployed:** By 9:56 PM, affected users could relaunch funnels and update settings. - **Partial Restoration:** Most funnel apps restored from backups by 10:55 PM. - **Full Restoration:** Remaining funnels fully restored by 11:30 PM. **Our Response and Next Steps:** We apologize for the disruption caused by this downtime and acknowledge its impact on our users. - **Immediate Actions Taken:** - Deployed a fix as quickly as possible. - Restored data from backups to minimize downtime impact. - **Improvements Underway:** - Enhancing monitoring and control systems to detect and prevent similar issues. - Strengthening incident response processes to reduce resolution times. - **Industry Context:** While such incidents are not uncommon in fast-moving sectors like eCommerce, we are committed to minimizing their occurrence and impact. Thank you for your patience and understanding. If you have any questions or concerns, please reach out to our support team. Major downtime with our Funnel Apps https://status.funnelish.com/incident/465574 Thu, 21 Nov 2024 23:37:00 -0000 https://status.funnelish.com/incident/465574#7c19931dd9d541d0617da9ba41c20149fd49b36262720d7a4322a9931dc3d781 **Incident post-mortem** **Summary:** - **Start of Incident:** Estimated at 9:10 PM. - **Detection:** Issue identified at 9:17 PM. - **Fix Deployed:** By 9:56 PM, affected users could relaunch funnels and update settings. - **Partial Restoration:** Most funnel apps restored from backups by 10:55 PM. - **Full Restoration:** Remaining funnels fully restored by 11:30 PM. **Our Response and Next Steps:** We apologize for the disruption caused by this downtime and acknowledge its impact on our users. - **Immediate Actions Taken:** - Deployed a fix as quickly as possible. - Restored data from backups to minimize downtime impact. - **Improvements Underway:** - Enhancing monitoring and control systems to detect and prevent similar issues. - Strengthening incident response processes to reduce resolution times. - **Industry Context:** While such incidents are not uncommon in fast-moving sectors like eCommerce, we are committed to minimizing their occurrence and impact. Thank you for your patience and understanding. If you have any questions or concerns, please reach out to our support team. Major downtime with our Funnel Apps https://status.funnelish.com/incident/465574 Thu, 21 Nov 2024 23:13:00 -0000 https://status.funnelish.com/incident/465574#37e8151560988219b5a74234a53d1a9c3af4b489b1d5a4463be63f4b2a2a2e31 Most funnel apps settings have been restored and operational. We are now doing final checks to make sure everything is in order. If you continue facing any issues please reach out to our support team. Major downtime with our Funnel Apps https://status.funnelish.com/incident/465574 Thu, 21 Nov 2024 23:13:00 -0000 https://status.funnelish.com/incident/465574#37e8151560988219b5a74234a53d1a9c3af4b489b1d5a4463be63f4b2a2a2e31 Most funnel apps settings have been restored and operational. We are now doing final checks to make sure everything is in order. If you continue facing any issues please reach out to our support team. Major downtime with our Funnel Apps https://status.funnelish.com/incident/465574 Thu, 21 Nov 2024 22:34:00 -0000 https://status.funnelish.com/incident/465574#29b8cdee046d4a51a66bd169bde4836571dc209aca42d8d032e178bab0ee48dd Kindly requiring all users to avoid making changes to funnel apps/editors until the issue is resolved. We will notify here further. Major downtime with our Funnel Apps https://status.funnelish.com/incident/465574 Thu, 21 Nov 2024 22:34:00 -0000 https://status.funnelish.com/incident/465574#29b8cdee046d4a51a66bd169bde4836571dc209aca42d8d032e178bab0ee48dd Kindly requiring all users to avoid making changes to funnel apps/editors until the issue is resolved. We will notify here further. Major downtime with our Funnel Apps https://status.funnelish.com/incident/465574 Thu, 21 Nov 2024 22:22:00 -0000 https://status.funnelish.com/incident/465574#09efe1286e65944639423acd0be852909676890b9e1c954fbbcf136ccc627dfd We have identified the source of a major issue affecting all funnel apps. Our team is actively working on restoring backups to resolve the problem. We’ll provide updates as soon as we have more information. Thank you for your patience! Major downtime with our Funnel Apps https://status.funnelish.com/incident/465574 Thu, 21 Nov 2024 22:22:00 -0000 https://status.funnelish.com/incident/465574#09efe1286e65944639423acd0be852909676890b9e1c954fbbcf136ccc627dfd We have identified the source of a major issue affecting all funnel apps. Our team is actively working on restoring backups to resolve the problem. We’ll provide updates as soon as we have more information. Thank you for your patience! Major downtime with our Funnel Apps https://status.funnelish.com/incident/465574 Thu, 21 Nov 2024 21:17:00 -0000 https://status.funnelish.com/incident/465574#99f9a3d497b5daebc4a071a91e46326333d584ea7dc5379150b99bfa2675c8c5 Funnel Apps are currently facing a major downtime, we are working on bringing them up online asap. Further details will be released soon. Major downtime with our Funnel Apps https://status.funnelish.com/incident/465574 Thu, 21 Nov 2024 21:17:00 -0000 https://status.funnelish.com/incident/465574#99f9a3d497b5daebc4a071a91e46326333d584ea7dc5379150b99bfa2675c8c5 Funnel Apps are currently facing a major downtime, we are working on bringing them up online asap. Further details will be released soon.